Terms of Service
Last updated: April 7, 2026
Service scope
Spato provides an informational medical-bill analysis product. It is not a law firm, medical provider, or billing advocacy agency.
User responsibilities
- Provide documents you are authorized to submit
- Use the service lawfully and avoid abusive automation
- Verify findings before making legal or financial decisions
Pricing and payments
- Phase 1 pricing is $4.99 per analysis
- No subscription or recurring plan is required
- Refund handling follows documented failure and eligibility policies
Data ownership and intellectual property
- You retain rights to your uploaded and generated account data
- Spato retains rights to the platform, software, and service design
Liability limits
Analysis outputs are estimates and may contain errors. To the extent permitted by law, Spato is not liable for dispute outcomes, insurer negotiations, or provider decisions.
Termination
Users may delete their account at any time. We may suspend or terminate access for abuse, fraud, or security risk.